Summary
o 15 years in depth consulting and project management experience focused on web based legal client applications and internal tools, manufacturing, and distribution data collection technologies.
o 8 Years consulting and selling multiple SAAS offerings to the legal industry
o Strong technical background in Microsoft Server software, systems management and architecture, MSSQL database design, LAN/WAN network design.
o Managed ongoing support and new development budget of 3 million
o Direct management of employees both technical support and sales
o Lead cross-functional product development team designing web based applications for the legal industry
o Highly knowledgeable in design and application requirements development
 

Current Employer – Overland Park, KS | May 2012 to Present
~ Sr. Product Manager Responsibilities:
o Evolve their product line to Sales Dept., Client Base and Competitive demands.
o Deal with product related support questions concerning how the product functions.
o Solicit input from Sales Dept. and Client base on a routine periodic basis.
o Maintain the online product knowledge base for use in the Client Base, Support, and Training & Development.
o Responsible for all training materials (Internal and Client) and content for sales material.
o Prioritizing all enhancements for the next release related to the product line.
o Development of long-term future growth planning for their product line.
o Maintaining product line budget.
o Coordinating all new 3rd party integrations related to their product line.
o Presentations and Trade shows as needed.
o Maintain online Product Bulletins.
o Aid in Design and work with the Internal Development Team for development of Wizards/Tools.
o Lead the Product Line Development staff in all product enhancements and evolution.
o Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
o Develop QA Test Criteria/Scenarios for our internal QA Teams.

 
 
(Self Employed) Shawnee, KS December 2011 – Present
• Website Design (Dreamweaver, PHP, MYSQL, SQL and .Net)
• Ecommerce (PayPal – Adaptive Payments)
• SEO Optimization
• IT Infrastructure Support and Training
• End User Support and Training
• Project Consulting
 
National Registered Agents, Inc. – Princeton, NJ/O.P. Kansas | September 2004 – December 2011
~ Director of Client Technology / Application Development
o Owned oversight of application development life cycle for core enterprise applications generating 1.8m in revenue
o Overall Team management to keep reports motivated and on task to achieve company goals including meeting plans, compensation plans, bonus objectives and team building and motivation.
o Creation of sales compensation plan and bonus objectives for direct reports.
o Worked with VP of Sales on sales staff goals, training initiatives and compensation plans for overall sales team.
o Developed employee management plan for support desk staff including hiring, compensation (base/incentives) and goal setting.
o Managed project managers, third party development teams, and business partners to drive project completion.
o Directed development planning to determine direction based on needs, resources, and budget constraints
o Developed new features, functionality, and applications to enhance NRAI’s core offerings to meet the customer’s needs, increase value, and generate more revenue.
o Collaborated with key clients, prospects, and internal resources to determine product direction and focus for NRAI application development strategy
o Sold to new and existing account base growing Entity Pro from 7 accounts to well over 100
o Drove Business Partner Alliances
o Created and piloted Entity Pro Support Desk and Entity Pro Sales.
 
Data Systems International – Overland Park, KS | June 1999 - September 2004
~ Business Development / Project Management
o Managed JD Edwards “World” and “OneWorld” ERP integration implementations, managing implementation and design consultants
o Crafted requirements, defined scope of work, work organization, and assessed work progress.
o Oversight (managed, mentored, defined scope of work) for integration consultants and Sr. consultants to ensure project objectives were completed per scope
o Reviewed, validated, and documented client business processes relevant to the scope and dimension of their solution needs
o Created and maintained written and diagrammed designs of programs and scripts
o Recommended processes to fulfill requirements identified and agreed to within scope of the project
o Installed, configured and tested dcLINK software and hardware products
o Designed and tested warehouse and distribution center management systems, based on client’s scope of work.
 

Cardinal Health – Dublin, OH / Kansas City, MO | March 1996 – June 1999
~ Director of Information Technology
~ Sales Executive


Consumer Products Management Group (CPMG) | May 1994 – March 1996
~Manufacturers Sales Representative

 

 

Technical and Management Skills
Operating Systems: Windows Server and Desktop operating systems
Cloud Computing and Network SANS
Networking: TCP/IP, Routing, Remote Access, VPN, Firewall configuration and penetration
Applications: JD Edwards, PeopleSoft, Comprehensive understanding of Microsoft’s application suite, Confluence - JIRA Issue and development tracking, Google Apps for Business
 
Education Qualifications and Certifications
BA - Social Sciences, Pittsburg State University, Pittsburg, KS (1995)
MCSE – Microsoft Certified Systems Engineer
PMP – Project Management Professional – in Process
 
Outside Involvement
• Co-Founder / Executive Director over Operations for OBR (Operation BBQ Relief) a 501.c.3 non-profit helping to provide meals to those affected by natural disasters.
• Board Member – Sigma Chi (Zeta Iota Chapter)
• President – Oakbrook of Crimson Ridge HOA
 
References Available upon request